Thank you for purchasing a Genesis child theme from Oh, Hello Designs! Before submitting a support request, please read through the Theme Setup Guide (listed below) that addresses many commonly asked questions and shows you how to configure everything so your site will resemble the demo.
If you are unable to find the answers in the Setup Guide listed above, please feel free to submit a support request.
Please note: the free support I offer here is intended for general questions about theme setup, existing code and existing options for an Oh, Hello Designs theme only. For more details and for information about my support hours, please review my Support Policy.